What is a Geriatric Nurse Case Manager?

A professional registered nurse who manages all your health care needs.  Your nurse case manager functions as an advocate for your personal health, and coordinates all aspects of your care, including insurance coverage issues.

What is long distance care?

For many of us, our path in life had led us far from the place we grew up, away from our aging parents. One day we suddenly realize our parents are in critical need of our help. How do we help them when distance is such an obstacle? IndeQuest can assist you in caring for your parents. When you engage our nurse case management services, we are able to manage all aspects of your parents' care and keep you informed every step of the way. This means a professional registered nurse will schedule and attend all their doctor appointments, helping to implement the plan of care. We will check in on them regularly and handle anything related to their care, just as you would if you lived nearby. We are your long distance care specialists! For a free consultation with a professional registered nurse, please contact us.

Geriatric Health Care Management

Home Consultation and Evaluation

	Registered Nurse Case Manager
	Make recommendations regarding your case
	Assist in planning and accomplishing your health care goals
	Advocate on your behalf

Navigation of the Health Care System

	Find the appropriate doctor and hospital for your particular situation
	Schedule physician appointments and attend them with you
	Interpret and discuss physician recommendations and options
	Coordinate second opinions
	Leverage contacts to gain appointments with specialists
	Research further medical treatment options
	Negotiate with providers on your behalf
	Secure necessary documents for insurance reimbursement as applicable
	Locate the best  products and services for your specific needs

Communication

	Regularly communicate status and critical updates to designated family members, your physician and health insurance company
	Interact consistently with all providers involved in your care
	Ensure privacy and confidentiality
	Facilitate consistency and cost savings

Medical Insurance Coordination

	Identify what your insurance will and will not pay (i.e., wheel chair, ramps, safety rails, medications, etc.)
	Optimize benefits with your medical insurance provider
	Assist and follow up with claims submission process

Direct Care Coordination

	Schedule medical testing and radiology services and attend testing as needed
	Provide options and oversight for direct care givers in your home
	Secure transportation to and from medical services
	Coordinate home health care services and therapy visits
	Suggest options and give insight into independent and assisted living facilities and nursing homes
	Procure all home equipment you may need

Medical File Review

	Carefully review medical file
	Make recommendations, offer insight and explanations
	Present interpretation to designated family members
	Arrange medical record transfers

Health Coaching and Education

	Help you understand your condition and treatment options so you can make an informed decision about your care
	Explain medications, disease management and available community resources

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