IndeQuest understands the importance of teamwork in the management and coordination of client care. To assist in this endeavor, we have assembled a group of professionals who partner with the client in achieving optimal, cost effective care.


High Standards for Case Managers
IndeQuest strives for the following qualifications in selecting our Nurse Case Managers:

Shadowed bullet Bachelor's degree in Nursing and a minimum of 3 years of clinical experience
Shadowed bullet 5 years of case management experience
Shadowed bullet Completion of CCM and CRRN certification (encouraged)
Shadowed bullet Demonstration of accountability and skills in decision making, time management and oral and written communication


Broad Range of Expertise and Experience
Our management team's 50+ years of combined knowledge offer:

Shadowed bullet Strong case management expertise, including the following areas:
 
• Utilization review
• Coordination of benefits
• Knowledge of Blue Cross criteria
• No-fault law
• Worker's compensation
Shadowed bullet Diverse nursing backgrounds, enabling IndeQuest to handle a wide range of referrals


Ease of Administration
IndeQuest shoulders the burden of Recruitment, Human Resources and Accounting functions by providing the following:
Shadowed bullet Comprehensive background check prior to hiring
Shadowed bullet Direct coverage by IndeQuest's professional liability and Worker's Compensation insurance
Shadowed bullet Monitoring and tracking of all nursing licenses
Shadowed bullet Standardized reporting
 
• All IndeQuest case managers use a standard set of forms
• All reporting is done in a consistent and timely manner
Shadowed bullet Standardized billing
 
• Billing is processed centrally
• Case managers use carefully developed guidelines
Shadowed bullet Handling of referrals across all of Michigan
Shadowed bullet Corporate staff at Plymouth, MI, consisting of:
 
• Management team
• Nurse Case Managers
• Recruiting
• Payroll/Billing